5 Free Help Services in Australia
All the services are free, confidential and available to anyone in Australia. There is no need to be in a crisis to contact them.
Gambling Help Online
Free 24/7 counselling available by phone and online chat. Funded by Australian State and Territory Governments.
1800 858 858
gamblinghelponline.org.au
Gambling Therapy
International online support services for problem gamblers and their families. Live chat and forum available in English.
Lifeline Australia
24/7 crisis support available for anyone suffering from distress of any kind. Not gambling related but available around the clock.
13 11 14
lifeline.org.au
Beyond Blue
Support available for anxiety and depression. Both phone and online chat available.
1300 22 4636
beyondblue.org.au
MensLine Australia
Counselling available for men who struggle with emotional or relationship issues, including problem gambling.
1300 78 99 78
mensline.org.au
Warning Signs to Watch For
Problem gambling often develops gradually. These are the most common warning signs.
Chasing losses by depositing again immediately
Chasing losses by depositing again immediately
Gambling with money set aside for bills or rent
Feeling restless or irritable when not gambling
Hiding gambling activity from family or friends
Needing to bet more to get the same feeling
Borrowing money or selling items to fund gambling
Missing work, study, or social events to gamble
Gambling longer than planned most sessions
Tools to Stay in Control
Most online casinos include tools to promote responsible gambling. If you cannot find them, contact customer support.
Deposit Limits
Set a deposit limit for a day/week/month. Once set, limits can only be lowered at the casino - not raised. Raising the limit will take 24-72 hours.
Session Time Limits
Set a time limit to play. Once reached, the casino will log you out of the games.
Self-Exclusion
Self exclude from the casino for a month, six months or permanently. Gambling Help Online in Australia can help you exclude yourself from multiple casinos.
Reality Checks
Pop up reminders at regular intervals to show how long you have been gambling and how much money you have spent.
All the casinos we cover accept Australian players. Note that offshore casinos operating in the grey market are not regulated by the ACMA.
If you feel you have been treated unfairly by a casino, contact Gambling Help Online first. For escalated cases, the licence authorities for the casinos are also available to contact. The licence jurisdiction is listed under every review on our website.